Frequently Asked Questions

1. I'm not sure if a flag is the one I really want. Can you just send me one?
Answer: No - we do offer a 100% money back guarantee on everything we sell. We can shoot other photos and videos (like the flag being spun on a pole) and email them to you.

2. I only have 16 kids in my guard. Do I have to buy all the flags in a set?
Answer: Yes - BUT you now own the set and can re-consign the remaining number. We will ship the number you need and then adjust the quantity and price on the web site.

3. Can you send us the flags and an invoice and we'll cut you a check?
Answer: No - Payment must be received (or a school purchase order) before the items are shipped.

4. How do you determine the price of an item?
Answer: We work with the band director to determine the reasonable price of an item. The complexity of the design, the condition and the materials used all play a part in determining the price.

5. Can we store the items and still place them on the site?
Answer: No - To ensure prompt delivery, we store all items with the exception of floors, props and some uniforms.

6. Can you send us a catalog of the items for sale?
Answer: No- The items are constantly changing so a printed catalog is not feasible at this time.

7. We'd like to place items on, but how do we know we can trust you?
Answer: References from consignor schools are available upon request.

8. Does it cost us anything to place items on the site?
Answer: Other than shipping the items to us, no.